Hey team,
One of our Virtues at Home Brands is being Dependable.
And let’s be honest: in home services, that’s not just a nice-to-have—it’s everything. When a homeowner calls, they’re usually dealing with a problem they don’t want to think about twice.
What they’re really asking is:
Can I trust you to show up when you say you will? Will you do what you promised?
In a world full of uncertainty, we have the opportunity to be predictable people. Not dull. Not robotic. But steady—the kind of people who make others breathe easier when we walk onto a job site or pick up the phone.
As the creative in the room, I’ll admit this doesn’t always come naturally to me. I love big ideas, quick pivots, and solving problems. But the best gift I can give my team—and you can give yours—is consistency.
So I work at it every day. Some days I nail it. Some days I don’t. But I’m in the fight.
James Clear puts it like this:
“You do not rise to the level of your goals. You fall to the level of your systems.”
Let’s build the kind of teams and systems people can count on.
Let’s keep showing up—even when it’s quiet, unnoticed, or ordinary.
That’s how trust is built.
