Proverbs 27:6: Faithful are the wounds of a friend; profuse are the kisses of an enemy.
Proverbs 16:21: The wise of heart are called discerning, and sweetness of speech increases persuasiveness.
Being candid can be characterized by speaking openly and honestly. Speak honestly in a way that creates clarity and moves the action forward. Say what you mean and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. It is also essential to avoid gossip by addressing issues directly with those who are involved or affected.
Be careful not to make assumptions. There’s always more to the story than it first appears. Gather the facts before jumping to conclusions or making snap judgments. What other information might give you a more complete picture? Be willing to ask “why?”.
Collaborate and share information when working together. Learn to ask yourself, “Who else needs to know this?” Be available for your teammates. Collaborate internally and also with our customers and partners to find better solutions. Collaboration generates better ideas than working alone. Be inclusive.
Get clear on expectations. In part, people judge us not by what happens, but by how it compares to what they expected to happen. Create clarity and avoid misunderstandings by discussing expectations upfront. Set clear expectations for others and ask when you’re unsure about what they expect of you.
We need to listen generously. Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Quiet the noise in your head and release the need to agree or disagree. Be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
Being candid involves recognizing people who do things right. It can be more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation in all directions throughout our organization.
